General Terms and Conditions
The main Goldex Casino rules are set out in its Terms and Conditions. Before you register at the site and become a part of the community, you must agree to these rules (these are the most crucial ones):
- You must be 18+ years old; if not, Goldex Casino will ban your account;
- Goldex Casino won’t send your personal information (banking, passport, and other details) to third parties;
- Self-excluded gamblers aren’t allowed to create a Goldex Casino account (it entails a ban);
- The platform doesn’t allow you to deposit stolen money;
- You aren’t liable for malfunctions of your device or your internet service provider;
- You are obligated to provide only accurate information during Goldex Casino registration;
- You must carefully review the Terms and Conditions page before creating a Goldex Casino account (remember that you agree to them).
Goldex Casino has the right to change these and other T&Cs. If it happens, the site will notify you, and we suggest you learn all the changes that have been made.
Privacy Policy
Goldex Casino collects your personal information. You share it when you verify your identity, make deposits, etc. Here’s what info Goldex Casino collects:
- Communications with customer support;
- Payment information, including processing times, fees, etc.;
- Where you log into your account and how long you spend on the site;
- Your personal information, including name, date of birth, gender, etc.;
- Customers’ contact information, including phones, emails, billing addresses, etc.;
- Information about your Goldex Casino access device, like internet speed, the browser you’re using, etc.
Goldex Casino has a Privacy Policy to improve its services. For example, by knowing how quickly you load the site and whether you experience bugs, the site team may consider improving servers in particular regions.
Rules on Sports
Sports betting is a major Goldex Casino section, and it follows specific rules. Here are the main ones to consider:
- Goldex Casino accepts bets on different lines grouped into singles, combined wagers, and multiples.
- Even though Goldex Casino may change pre-match and live odds, your payout is based on the odds you placed your wager on.
Moreover, Goldex Casino has separate betting rules for specific sports. For example, if you wager on basketball and the match isn’t completed, the operator returns all bets.
Responsible Gaming
Goldex Casino cares about its customers’ mental health and encourages them to gamble responsibly. It shares basic information about gambling addiction on its Responsible Gaming page, outlining the symptoms of a problem.
To help assess potential addiction, Goldex Casino provides 10 questions. If a player answers positively to 5 or more of them, they should take gambling more seriously and follow Goldex Casino's recommendations:
- Consider gambling solely as entertainment (it should not be your source of income).
- Manage your budget according to the sum you can spend daily, weekly, or monthly on gambling. Carefully allocate gambling time.
- Don’t chase losses; if you’ve lost multiple bets in a row, it’s best to take a break.
If a player’s gambling becomes unmanageable, they can set restrictions on their account. By contacting Goldex Casino support, anyone can request daily, weekly, or monthly deposit limits or complete account closure.
Risk Disclosure
When betting at Goldex Casino, you risk losing the money you stake. The majority of Goldex Casino games use RNGs, which means you cannot influence the outcome and results are determined by chance. Please take this risk disclosure into account when registering on the site.
Refund Policy
Goldex Casino’s refund policy applies in two situations. First, a refund may be requested within 24 hours of a deposit if the funds have not been wagered.
Second, Goldex Casino will consider a refund request submitted within 30 days if a transaction was made by someone other than the account holder. During such appeals, you agree to provide notarized proof of identity. If the required identification is not provided within 30 days, Goldex Casino reserves the right to suspend your account and forfeit its balance.
Cookies Policy
Goldex Casino APK uses cookies to provide a consistent experience for its players. Cookies allow the platform to recognize you when you sign back into the site. The cookie policy serves several functions: it enables faster navigation, remembers player preferences, and helps integrate advertising naturally. You can adjust a site’s cookie settings.