What Info Does Goldex Casino Collect?
The first information type Goldex Casino collects about you is the one you share yourself. You do it when interacting with a specific site’s components. For example, when you create and verify a Goldex Casino account, you must provide a site with your passport, ID card, or driver’s license.
Some information about you travels to Goldex Casino automatically. This includes your IP address, operating system, device you access Goldex Casino with, crash reports (if the site crashes when you’re using it), and more.
Goldex Casino rarely collects information about you from third parties. For example, the site may ask its payment providers for information about its clients (this might be required to comply with AML and KYC practices).
Legality of Processing Your Data
The first thing that allows Goldex Casino to collect information about you is a contract you agree to during registration. On top of that, Goldex Casino has AML and KYC obligations imposed by its license. They allow the site to collect your data (primarily payment details) on a legal level.
How Goldex Casino App Uses the Collected Data
What’s the purpose of collecting that much information about you? Goldex Casino uses it to:
- Determine if you are eligible to use the app Goldex Casino application has to ensure you’re above 18 years of age and live in the accepted area;
- Perform legal duties: Goldex Casino has to conduct AML and KYC practices (license requirements), which require your payment data;
- Support you: if you’ve encountered a bug, information about your system or payments can help Goldex Casino managers solve your issue;
- Enhance Goldex Casino: by collecting and analyzing your interactions with the platform, Goldex Casino transforms itself to improve its performance;
- To facilitate responsible gaming: by knowing how much time you spend at Goldex Casino, the site’s experts can more accurately determine if you suffer from gambling addiction;
These and other Privacy Policy points can change at any time. If it happens, Goldex Casino will instantly notify you and offer to familiarize you with all the updates.
Sharing Your Personal Data
According to the Goldex Casino Privacy Policy, the site has the right to share your personal data. To whom? First, your data can be shared with other companies in the Goldex Casino group and service providers (payment systems, game providers, etc.).
The next unit that Goldex Casino regularly shares your data with is regulators, law enforcement agencies, government bodies, courts, fraud prevention agencies, licensing bodies, eSports self-governing bodies, etc. It’s required for AML and KYC compliance.
How Goldex Casino Protects Your Data
The platform holds a significant amount of sensitive information, so robust protection is essential. To ensure this, Goldex Casino employs encryption. Standard TLS (Transport Layer Security) is used when you transmit your data and when it is stored within Goldex Casino systems.
Beyond encryption, Goldex Casino implements established network security controls. These include firewalls, intrusion prevention systems and network segmentation, all monitored and maintained according to industry best practices. To bolster network security, Goldex Casino maintains a dedicated team that continuously reviews security systems, event logs, notifications and alerts from all systems to detect and address threats.
Additionally, Goldex Casino restricts access to your information. Only a limited number of company employees, contractors and agents can view the data you provide.
Data Retention
You may delete some of the information you have shared with Goldex Casino at any time; some information is removed automatically; other data is retained for as long as Goldex Casino deems necessary. Commonly, this retention is required to comply with laws that obligate Goldex Casino to carry out AML and KYC procedures (both of which require access to your data).
Your Rights Towards Your Shared Data
Here are some of your primary rights concerning the personal information you provide to Goldex Casino:
- To know what personal information about you is held by Goldex Casino;
- To correct any information that is inaccurate or misleading;
- To request that Goldex Casino erase all data about you if it is no longer necessary for processing, you have a legal basis for deletion, your data was processed unlawfully, etc.;
- To request that Goldex Casino restrict the processing of your information;
- To file a complaint with your local data protection authority.
If you wish to exercise any of these rights, send a relevant request to [email protected].